Frequently Asked Questions about Vacation Rental Management in Bend, Oregon
*Actual STR managed by Basecamp Vacation Rentals in Bend, Oregon
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As experienced vacation rental managers in Bend, our services range from marketing your property on Airbnb, VRBO, Google and more, handling all guest communications, ensuring thorough cleaning and maintenance, to managing all booking logistics. We'll handle everything so you can enjoy the benefits without the stress.
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With deep local market knowledge and data-driven strategies, we optimize your pricing for peak periods and slow seasons. We also ensure your property is competitively positioned within the Bend market, securing maximum occupancy and revenue. We use a dynamic pricing software called Pricelabs to constantly price your listing for maximum revenue.
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Our team ensures your guests have an unforgettable stay from start to finish. We handle all guest interactions professionally and timely, provide local recommendations, and ensure your property delivers high-quality experiences to encourage return visits and positive reviews. We offer guidebooks, recommendations, quality customer service, and an extremely fast response time.
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We manage every aspect of your vacation rental, from bookings to maintenance, freeing up your time. This is especially beneficial if you own multiple properties or are otherwise busy. We also handle coordination with cleaners, maintenance tasks, utility issues, and all the little things that can add up to a lot of time for a vacation rental owner in Central Oregon.
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Bend is a destination for year-round outdoor activities, offering spectacular mountain views, scenic hiking trails, world-class skiing, and vibrant local culture. This makes it an attractive destination for vacationers and an excellent market for vacation rentals.
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We prioritize regular and thorough maintenance to ensure your property remains in excellent condition. We have a network of trusted professionals in Bend and Central Oregon to handle any necessary repairs promptly, and we perform regular inspections to catch and address any issues early. We have a monthly, quarterly, bi-annual and annual checklist to ensure your vacation rental is in top notch condition for Bends four season weather.
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We leverage various online platforms, like Airbnb, VRBO, and Booking.com, for maximum visibility. We also use professional photography and compelling descriptions to highlight the unique features of your property and the local attractions of Bend. We also leverage email marketing for long term growth.
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We contract reliable and professional cleaning services in Central Oregon to ensure a high standard of cleanliness after each guest's stay. This not only enhances the guest experience but also helps in maintaining your property in the long run.
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We take guest screening seriously to protect your property. We have a system in place to verify the identity of prospective guests and review their rental history. We also communicate house rules clearly and ensure they are agreed upon before confirming bookings.
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We handle all vacation rental transactions and provide you with easy-to-understand financial reports. We ensure timely and secure payment processes for both you and the guests. All money goes directly into your bank first.
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We keep you updated at every step. From occupancy rates and guest feedback to maintenance issues, we ensure that you're informed about what's happening with your property.
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We have a 24/7 response team in Bend to handle any emergencies or unexpected situations. We can quickly coordinate with local authorities or service providers to resolve issues and ensure guests' safety and comfort.
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In the event of a dispute or damage, we follow a fair process to assess the situation, communicate with the guest and you, and facilitate resolution. We also guide on insurance claims, if necessary. Each platform like Airbnb, VRBO, Booking.com have their own unique policy, and we typically star there.
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You can get started by reaching out to us through our website or contact number. One of our managers will then connect with you for a no-obligation consultation and property assessment.
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Our pricing model is designed to be transparent and value-based. We charge a percentage commission from the rental income, ensuring our interests are perfectly aligned with yours. Specific rates depend on the property type and additional services chosen.
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Our deep-rooted commitment to excellence and personalized local service sets us apart from other vacation rental managers in Bend. We leverage state-of-the-art technology and data-driven strategies to ensure optimum rental income for you. Our team prides itself on its detailed knowledge of the Bend vacation rental market, enabling us to provide unmatched service and results.
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We strive for consistent high-quality service by maintaining regular communication with you and providing detailed updates on your vacation rental in Bend. We use a comprehensive property management system to manage reservations, guest communications, and property maintenance, ensuring a smooth operation and top-notch guest experience.
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A short term rental in Bend is defined as any rental for under 30 days.
A midterm rental is considered 30 days up to a year in Bend.
A long term rental is considered for a year or more.
The rules and regulations in Bend and Oregon change depending on what bucket you fall into.
Generally, midterm rentals are furnished and meant for nurses, nomads, relocating, etc.